Shipping policy
Processing Time
Because many of our products are custom-made just for you, processing times vary depending on the item ordered.
- Ready-to-Ship Items: Typically ship within 1–3 business days.
- Custom & Personalized Items: Typically ship within 5–7 business days.
- Large Team or Bulk Orders: Processing times will be communicated when your order is placed.
Once your order ships, you'll receive a shipping confirmation email with tracking information.
Please note: Processing time does not include shipping transit time.
Shipping
Orders are shipped using trusted carriers such as USPS and UPS.
Shipping costs are calculated during checkout based on your order's weight and destination.
Estimated shipping transit times are generally 2–5 business days after your order has shipped. Delivery times are estimates provided by the carrier and are not guaranteed.
Local Delivery & Pickup
Local delivery and local pickup may be available for select areas. Available options will appear during checkout when applicable.
If you choose local pickup or local delivery, we'll notify you by email as soon as your order is ready. For local pickup, we'll also provide instructions for scheduling a convenient pickup time.
Lost or Delayed Packages
Once an order has been shipped, LillyBelle Designz is not responsible for delays caused by the shipping carrier.
If your package is marked as delivered but cannot be located, please contact the shipping carrier first. If you need additional assistance, we're always happy to help guide you through the process.